B2B Customer Churn

B2B Customer Churn Explained: Why Customers Leave and How to Retain Them

In B2B businesses, customer loyalty depends on the outcomes, efficiency, and value delivered by products or services. Companies continually assess their tech stack and partnerships to ensure solutions meet expectations. When these solutions fall short or fail to evolve, customers often disengage gra...

iTech-Series Unplugged Interview with Nicolas-Day

Crafting Differentiation and Driving Alignment: Nicolas Day on Go-to-Market Success

Nicolas Day, VP of Global Go-to-Market Strategy and Enablement at SentinelOne, shares his unconventional journey from bioorganic chemistry to tech leadership and how it shaped his approach to GTM. He discusses aligning product, sales, and marketing, leveraging AI, and crafting relatable narratives t...