iTech Series Unplugged Interview with Julien Rio

Evolution of Marketing and Customer Experience with Julien Rio, AVP International Marketing at RingCentral

Julien Rio, AVP of International Marketing at RingCentral, shares his journey as a go-to-market leader and author, offering insights into marketing, entrepreneurship, customer experience, GTM strategy alignment, and cross-departmental collaboration. Welcome to the interview series, Julien. Tell us a...

Customer-Facing Technical Teams in B2B Technology Companies

The Essential Skills for Customer-Facing Technical Teams in B2B Technology Companies

In the technology sector, customer-facing technical teams are pivotal in driving business growth and ensuring customer satisfaction. These teams, often part of the Go-To-Market (GTM) strategy, include various roles such as Implementation Engineers, Solution Architects, Pre-Sales Engineers, customer ...

B2B Customer Acquisition Costs

Optimizing B2B Customer Acquisition Costs: Tips for Marketers

Gaining expertise in customer acquisition cost (CAC) and a profound understanding of CRM in business operations extend beyond financial metrics; it’s the compass guiding businesses through the intricate terrain of B2B marketing. In this digital age, where every click, impression, and conversion carr...

Product Adoption Strategy

What is Product Adoption Strategy and Why It is Important?

In today’s fast-paced world of consumer behavior, understanding what drives individuals to adopt specific products or services is more critical than ever for businesses striving to succeed in competitive markets and achieve product-led growth through effective product adoption. To achieve this...

Go-To-Market Strategy

B2B Go-To-Market Strategy Checklist For 2024 And Beyond

A new market is always competitive, with many opportunities to enter and perform, although such market adventures always come with potential risks. Expanding beyond your current market presents challenges, yet a meticulously crafted go-to-market strategy template guarantees success in navigating and...